FAQs
- Reusable Paper Towels offer numerous benefits over their traditional counterparts. First and foremost, they are incredibly absorbent and can hold up to several times their weight in liquid. This makes them perfect for cleaning spills, wiping surfaces, and drying dishes. By investing in bamboo paper towels rolls, you can save money while also reducing your environmental footprint.
- Sheets of Laundry Detergent offer a range of benefits that make them a superior choice for eco-conscious consumers. Firstly, their compact and lightweight design makes them easy to store and transport. No more lugging around heavy bottles of detergent or worrying about spills in your laundry room. With detergent sheets, you can keep your laundry area clean and organised. Laundry strips dissolve quickly in hot and cold water, releasing their cleaning power and leaving your clothes fresh and clean.
If you can’t find the information you’re looking for in our FAQ, don’t worry — help is just a click away. For any additional questions or support, simply reach out to us through our Contact page, and we’ll be happy to assist you.
Shipping and payments
How long does shipping usually take?
Delivery times depend on the shipping method you choose at checkout. Standard shipping typically takes a 8 business days, while expedited options may arrive sooner.
What payment methods do you accept?
We accept major credit and debit cards, as well as popular digital payment methods such as Shop Pay, PayPal, Apple Pay, and Google Pay. Available payment options are shown at checkout
Will I receive tracking information for my order?
Yes. Once your order has been processed and shipped, you will receive a tracking number via email so you can follow your package’s progress.
Returns and refunds
Can I return or exchange an item?
Yes. We offer returns and exchanges within a defined timeframe as long as the item is unused and in its original condition. Please refer to our return policy for full details.
What is your return policy?
We accept returns within a specified timeframe, provided the item is unused, in its original condition, and includes all packaging and tags. Please review our full return policy for details.
How do I start a return or exchange?
To begin a return or exchange, simply contact our customer support team with your order number and the reason for your request. We’ll guide you through the next steps.
When will I receive my refund?
Once your returned item has been received and inspected, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.
Can I return a sale or discounted item?
Eligibility for returning sale or discounted items may vary. Please check the specific product details or refer to our return policy to see if your purchase qualifies.
Products
Where can I use bamboo paper towels?
Bamboo reusable paper towels are safe and recommended for use at home and office. They can be handled without worrying about tearing. Wipe heavy dirt, hold heavy fruit while rinsing, or soak up a lot of liquid. They are suitable for all surfaces. A versatile cleaning cloth and an alternative to disposable floor wipes and more. Use in the kitchen or outdoors, or in any room in your home.
Does it clean as well as my detergent?
Yes it does. Our customers tell us all the time it cleans as great, if not better than traditional detergent. Check out our customer reviews
How does it work?
Old fashioned detergent can be up to 90% water. Isn't it kind of silly to ship all of these giant containers filled with water? That is what we thought too. Our sheets use the water that is already going to be used in the machine. The sheets will easily dissolve in hot or cold water. Simply place them indirectly with your laundry or place it where you would pour liquid. You will experience the same clean if not better than what you currently use.
I have really sensitive skin, will Glosclean work for me?
Most likely yes. We formulated our product for people with sensitive skin. Many of our customers tell us this is the first detergent that has worked for their sensitive skin. However, everyone is unique. If you have any skin allergies please consult with a professional.